FAQs

1. What is Mamma Mia Tully?

Mamma Mia Tully is an online store offering a wide range of stylish and trendy ladies’ fashions. From casual wear to race day attire, we provide quality clothing to suit every occasion.

2. How do I place an order?

To place an order, browse our collections, select the items you like, choose the appropriate size and color, and click “Add to Cart.” When you’re ready to purchase, proceed to checkout, where you’ll provide your shipping details and payment information.

3. What payment methods do you accept?

We accept various payment methods including major credit cards (Visa & MasterCard), PayPal, and Afterpay.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

5. What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange, provided the item is unworn, unwashed, and in its original condition with all tags attached.

6. How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team at shop@mammamiatully.com with your order number and reason for the return. We will provide you with further instructions.

7. Do you offer international shipping?

Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination. Please check our shipping information page for more details.

8. Can I change or cancel my order?

If you need to change or cancel your order, please contact us immediately at shop@mammamiatully.com. We will do our best to accommodate your request, but once an order has been processed, we may not be able to make changes or cancellations.

9. Do you offer gift cards?

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are delivered electronically to the recipient’s email.

10. How can I contact customer service?

You can reach our customer service team by email at shop@mammamiatully.com or by phone at 0409 669 438 or 0439 262 900. Our customer service hours are Monday to Friday, 9 AM to 5 PM and Saturday 9 AM – 12 PM (AEST).